We submitted the appeal to our insurance company last Wednesday afternoon. Despite the fact that their procedure for appeal states that they will make a decision within 72 hours of receiving a request, we *still* have not received an answer. When Alan called on Friday to speak to someone about the case, the appeal had just been scanned in and entered into their system, and the person he spoke to seemed to have no knowledge of the 72 hour turnaround time! We think it may have gone before the medical appeals board yesterday, so maybe we'll hear something today or tomorrow. It's so incredibly frustrating! My in-laws arrived three weeks ago to help out, and I still don't know if or when this treatment will happen. If it gets denied again, we have the option to file a second level appeal. I hope it doesn't come to that because who knows how long that will take!
On a brighter note, today is our 13th anniversary! It's hard to believe it's been 13 years since we got married and almost 18 years since we started dating - that's nearly half of my life! We have experienced so much and made a lot of memories over those 18 years. Tonight we plan to celebrate quietly at a nice French restaurant and look forward to our 14th year together. Happy Anniversary to us!
2 comments:
Happy anniversary! Enjoy your dinner. PJ and some friends are over for steaks and to watch the results of the election, which is already decided right off, so oh well.
I'm still pullilng for that approval - first thing tomorrow. - Sharon
Happy Anniversary! 18 years, wow!
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